Privacy Policy

Privacy Policy

Introduction

Welcome to https://electronic-measuring-system.collision-talk.com (hereinafter referred to as “the Company,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy outlines the comprehensive approach we take to manage and safeguard personal data, in alignment with various global privacy regulations including PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://electronic-measuring-system.collision-talk.com
  • All applications, services, and products offered under the electronic measuring system brand
  • User interactions through authorized accounts
  • Website visits linked to this Privacy Policy
  • Communication channels initiated by us, such as newsletters, emails, phone calls, or SMS messages

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site. These external entities have their own privacy policies, and we encourage users to review them before engaging with such services.

Processing Activities

This policy outlines the ways in which we process personal data when you:

  1. Utilize our applications and services as an authorized user, ensuring a personalized experience.
  2. Visit our websites, allowing us to gather analytics for improvement.
  3. Engage with our communications, including newsletters, promotional offers, or support requests.

Personal Data Collection

We collect diverse types of personal data to enhance your experience and facilitate our services:

  • Account Information: Details related to user accounts, including usernames, passwords (hashed), and account status.
  • Payment Information: Transaction details, payment method information, and billing addresses for seamless financial transactions.
  • Financial Information: Data related to banking or investment accounts, where users choose to link them with our services.
  • Purchase Information: Records of products/services purchased, quantities, prices, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from mobile devices accessing our services.
  • Location Data: Geographic coordinates and location services data to provide location-based services.
  • Feedback: User reviews, ratings, comments, and responses to surveys or feedback forms.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts with our service.
  • Product Information: Details about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through various means, including direct user input, tracking technologies (such as cookies and pixels), analytics tools, and third-party data providers.

Cookies

Our website employs cookies to enhance user experience and gather valuable analytics:

  • Strictly Necessary Cookies: Ensure basic functions of our website, such as login sessions.
  • Preference Cookies: Remember user preferences, like language settings or display options.
  • Analytics Cookies: Track user interactions to improve our services and understand user behavior.

Users have the option to control non-essential cookies through our Cookie Manager, providing them with choices regarding data collection.

Retention and Deletion

We adhere to strict data retention policies, keeping personal data only for as long as necessary:

  • Data related to account activity and transactions is retained for the duration of user accounts or as required by law.
  • Once the purpose for which data was collected is fulfilled, we securely delete or anonymize it from our systems.

Security Measures

Implementing robust security measures is paramount to protecting your personal data:

  • We employ industry-standard encryption protocols to secure data during transmission and storage.
  • Our third-party processing partners adhere to strict security standards to safeguard the data they handle on our behalf.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal data from this age group.

Your Rights

In line with regional privacy laws, users have certain rights regarding their personal data:

  • Access: The right to request access to and review the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to legal exceptions.
  • Restriction: Limiting the use of your data in specific circumstances.
  • Portability: Receiving a copy of your data in a structured format for transfer to another controller.
  • Objection: Opposing the processing of your data for legitimate interests or direct marketing.
  • Non-Discrimination: The right not to be subject to automated individual decision-making, unless necessary.

To exercise these rights or have data-related inquiries, please contact our dedicated privacy team through the provided channels below.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time. Any significant changes will be prominently displayed on our website, and updated policy versions will be made available upon request.

Contact Information

For any questions, concerns, or data-related requests, please reach out to:

  • Email: [email protected]
  • Postal Mail: Privacy Team, electronic measuring system, [Address]